Terms & Conditions

Last updated: [insert publish date] · Effective for all use of the JumpSEO service.

This is a working draft, not legal advice. It was prepared as a starting point and has not been reviewed by a lawyer. Have it reviewed by qualified counsel licensed in Ontario before publishing it live, particularly the billing, liability, and outreach-compliance sections - these carry real regulatory exposure once real customers and real payments are involved.

1. Who these terms are between

JumpSEO ("JumpSEO," "we," "us") is a product operated by Cloudsilicon Limited, a company based in Oakville, Ontario, Canada. These Terms & Conditions ("Terms") govern your access to and use of the JumpSEO website, dashboard, and related services (the "Service"). By creating an account or using the Service, you agree to these Terms on behalf of yourself and, if applicable, the business you represent ("you," "your").

2. The Service

JumpSEO provides automated technical SEO audits, AI-generated content, local SEO planning, competitor analysis, link-building prospect discovery and outreach drafting, search ranking data, and related lead-management tools, delivered through a web dashboard organized into "workspaces" for each site or client you manage.

We may add, change, or remove features at any time. We'll try to give reasonable notice of changes that materially reduce functionality you're actively paying for.

3. Accounts and workspaces

You're responsible for the accuracy of information you provide, for keeping your login credentials confidential, and for all activity that happens under your account. Enable two-factor authentication if you're handling client data. Notify us promptly at hello@jumpseo.ai if you suspect unauthorized access.

4. Subscriptions and billing

Paid plans are billed on a recurring basis (monthly or annually, as selected at signup) until cancelled. Prices are as displayed at checkout and may change with notice before your next renewal. See Section 5 (Refunds) below for cancellation and refund terms.

5. Refunds

If you're not satisfied with JumpSEO within the first 7 days of your first paid subscription, contact us at hello@jumpseo.ai and we'll refund that payment in full. This guarantee applies once per customer, to your first paid billing cycle only. After that 7-day window, subscription payments - including renewal charges - are non-refundable; you can cancel at any time from your account settings or by emailing us, which stops future billing but doesn't retroactively refund the period you've already paid for. We'll consider refunds outside this policy on a case-by-case basis for billing errors on our part (such as a duplicate charge) or extended service outages attributable to us - contact us and we'll look into it. If you have a billing concern, please reach out to us before filing a chargeback with your bank or card provider; we'd rather resolve it directly, and an unresolved chargeback may result in suspension of your account.

6. Acceptable use

You agree not to use JumpSEO to:

Generate or publish content that is illegal, defamatory, fraudulent, or infringes someone else's intellectual property;
Send outreach or marketing email in violation of Canada's Anti-Spam Legislation (CASL), the U.S. CAN-SPAM Act, or equivalent law in the recipient's jurisdiction - including sending to purchased or scraped lists without a legitimate basis for contact, or omitting accurate sender identification;
Direct the site-audit or competitor-analysis crawler at systems you don't have the right to crawl, or use it to probe, scan, or overload third-party infrastructure;
Attempt to reverse-engineer, resell, or white-label the Service without a separate written agreement with us;
Circumvent usage limits, security controls, or authentication.

We may suspend or terminate accounts that violate this section, with or without notice depending on severity.

7. AI-generated content

Content, recommendations, and outreach drafts produced by JumpSEO are generated using third-party AI models and are provided "as-is." You're responsible for reviewing generated content for accuracy, appropriateness, and compliance with applicable law before publishing or sending it - including verifying factual claims, checking for unintended similarity to existing works, and confirming it fits your brand and jurisdiction. We don't guarantee any particular search ranking, traffic, or lead-generation outcome.

8. Outreach on your behalf

Where you use JumpSEO to send link-building or lead outreach email, you remain the sender of record and are responsible for the content, recipient list, and legal compliance of that outreach, including honoring unsubscribe/opt-out requests. We provide the tooling; we don't vet individual campaigns before they're sent unless you've asked us to.

9. Third-party connections

JumpSEO integrates with services you choose to connect, including Google Search Console, Zoho CRM, and your website's publishing platform. Connecting these is optional and governed by your agreement with that third party as well as these Terms. We're not responsible for the availability or behavior of third-party services.

10. Intellectual property

We own the Service, its underlying software, and our branding. As between you and us, you own the content generated for your workspace and the data you input, subject to the rights of any underlying AI provider and to your compliance with these Terms.

11. Disclaimers

The Service is provided "as is" and "as available," without warranties of any kind, express or implied, including fitness for a particular purpose or non-infringement. We don't warrant that audits, generated content, or outreach will be error-free, or that use of the Service will result in improved rankings, traffic, or revenue.

12. Limitation of liability

To the maximum extent permitted by law, Cloudsilicon Limited will not be liable for indirect, incidental, special, or consequential damages, or for lost profits or lost data, arising from your use of the Service. Our total liability for any claim relating to the Service is limited to the amount you paid us in the twelve months before the claim arose.

13. Termination

You may cancel your subscription at any time from your account settings. We may suspend or terminate your access for breach of these Terms, non-payment, or if required by law. Sections that by their nature should survive termination (ownership, disclaimers, liability limits) will survive.

14. Governing law

These Terms are governed by the laws of the Province of Ontario and the federal laws of Canada applicable therein, without regard to conflict-of-law principles.

15. Changes to these terms

We may update these Terms from time to time. We'll post the updated version here with a new "Last updated" date; material changes will be communicated by email where practical.

16. Contact

Questions about these Terms: hello@jumpseo.ai · Cloudsilicon Limited, Oakville, Ontario, Canada.