Refund Policy

Last updated: [insert publish date]

This is a working draft, not legal advice. The 7-day window below matches the norm we found among comparable SEO tools (Surfer SEO, for one) — treat it as a reasonable starting point, not a final decision. Confirm the actual number against your finalized pricing and margins, and have it reviewed alongside the Terms & Conditions before publishing.

1. First-subscription guarantee

If you're not satisfied with Jump SEO within the first 7 days of your first paid subscription, contact us at hello@jumpseo.ai and we'll refund that payment in full. This guarantee applies once per customer, to your first paid billing cycle only.

2. After the first 7 days

Subscription payments are non-refundable once the 7-day window has passed, including for renewal charges. You can cancel at any time to stop future billing — your access continues through the end of the period you've already paid for.

3. How to cancel

Cancel anytime from your account settings, or by emailing hello@jumpseo.ai. Cancellation stops future renewals; it doesn't retroactively refund the current billing period outside the 7-day guarantee above.

4. Exceptions

We'll consider refunds outside this policy on a case-by-case basis for billing errors on our part (e.g., a duplicate charge) or extended service outages attributable to us. Contact us and we'll look into it.

5. Chargebacks

Please contact us before filing a chargeback with your bank or card provider — we'd rather resolve it directly, and an unresolved chargeback may result in suspension of your account.

6. Contact

hello@jumpseo.ai · Cloudsilicon Limited, Toronto, Ontario, Canada.